How can we help?

1. Open Pyckle and tap Bookings in the bottom bar.
2. Tap the booking you want to cancel.
3. Tap Cancel booking and confirm.

Refunds follow the court's cancellation window, shown on the booking before you confirm. If the window has passed, the court decides — message them through the booking, or use the form below and we'll help.

1. On the sign-in screen tap Forgot password?
2. Enter the email you signed up with. The reset link lands within a minute — check spam if not.
3. Signed up with Apple or Google? Use that button instead; there's no password to reset.

Lost access to that email too? Use the form below from an address you can reach, and include the one on the account.

Open the game, then tap Leave game.

Go to Profile → Edit.

Open their profile and tap Report. We review every report.

No. Bookings only confirm once the card clears, so nothing was charged. Retry, or try another card.

Create your listing at app.playpyckle.com/host-listing. You'll set courts, hours, pricing, and how players check in. Listing is free and takes about ten minutes.

We review new listings within one business day.

Sign in to the dashboard to change hours, pricing, memberships, and check-in settings, or to view bookings and payouts. Changes go live immediately.

Use the form below — pick Payouts or a booking dispute and include the booking ID if you have it.

Yes. Tell us in the form and we'll set it up with you.

Yes — moving from another booking system and multi-location or franchise setups are both things we do. Describe your setup in the form.

• Open play and drop-in sessions with capacity limits
• Round robins and ladder leagues
• Bracketed tournaments with paid registration
• Court blocks at any Pyckle-listed venue

Pyckle handles registration, check-in, and court blocks.

• Date(s) and venue — or "help me find one"
• Format and expected number of players
• Whether there's a registration fee

Two weeks is ideal; a week is workable for smaller events.

Registration, schedules, and results for events you've joined live under Bookings in the app. Questions about a specific event go to its organizer through the event page.

Brands, leagues, paddle makers, city rec departments, club software — if you reach pickleball players or courts, there's probably something to do together. Tell us what you have in mind.

Yes. Interviews, data on where and how people are playing, and comment on the sport — ask in the form.

We'll send logos, screenshots, and founder bios on request — just ask in the form.

Building on top of Pyckle, or want your court's existing system to sync bookings? Describe the setup and we'll get an engineer on the thread.